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user_documentation:faq:pictures_missing [2013/01/03 15:56] flop25 |
user_documentation:faq:pictures_missing [2016/04/14 09:36] (current) flop25 [3) I see the thumbnails, but nothing or missing pictures on the public side] |
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| - | ====== FAQ-Debug : My pictures don't appear!====== | + | ====== [FAQ] My pictures don't appear!====== |
| Follow the questions and instructions <wrap info>Don't understand a technical word? Please Google it or search on the Piwigo Documentation</wrap> | Follow the questions and instructions <wrap info>Don't understand a technical word? Please Google it or search on the Piwigo Documentation</wrap> | ||
| Line 18: | Line 18: | ||
| Many problem may appear : an overloading of the server, a picture that is too big or with a wrong extension, not enough permission on files/folders etc | Many problem may appear : an overloading of the server, a picture that is too big or with a wrong extension, not enough permission on files/folders etc | ||
| - | - Check if an error is returned by the i.php url : right-click on a failed picture then "Display the picture" or "copy the url to the picture", from your browser. You can also try to display the source code of the page (Ctrl+U usually) and search (Ctrl+F) for an url with "i.php". Then go to this url with your browser and note any error message displayed. | + | - Check if an error is returned by the i.php url : in the Batch Manager, right-click on a failed picture then "Display the picture" or "copy the url to the picture", from your browser. You can also try to display the source code of the page (Ctrl+U usually) and search (Ctrl+F) for an url with "i.php". Then go to this url with your browser and note any error message displayed. |
| - "source not found" : check by Ftp, if the source picture exists and if the permissions of the file is enough (Chmod : 755 folders, 644 files). If it's still not solved, be sure the Php user/system has enough rights on your server | - "source not found" : check by Ftp, if the source picture exists and if the permissions of the file is enough (Chmod : 755 folders, 644 files). If it's still not solved, be sure the Php user/system has enough rights on your server | ||
| - "dir create error" : check by Ftp, if the permissions of the folders are set right (Chmod : 755 folders, 644 files). If it's still not solved, be sure the Php user/system has enough rights on your server | - "dir create error" : check by Ftp, if the permissions of the folders are set right (Chmod : 755 folders, 644 files). If it's still not solved, be sure the Php user/system has enough rights on your server | ||
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| On the Batch Manager, if the picture has a level of privacy different from "Everyone", it's written right on the thumbnails. | On the Batch Manager, if the picture has a level of privacy different from "Everyone", it's written right on the thumbnails. | ||
| </wrap> | </wrap> | ||
| - | - Check the visibility of the albums : Go to //**Album->Properties**//, and check if the albums are private or not. If they are private, and you did it by mistake, revert them back to public. If not, go to **//Album->Manage//** then browse to the album, and then click Edit. Or go to the album on the public part, and click the edit icon. Once you are the edition page, click on the **//Permission tab//** : you can see exactly what you see for that album, by clicking on "Show Details". <wrap info>Enable the plugin Multi View, the easiest and fastest way to verify Who Can See What : it opens a pop-up and then select a user in the drop-down list</wrap> | + | - Check the visibility of the albums : Go to //**Album->Properties**//, and check if the albums are private or not. If they are private, and you did it by mistake, revert them back to public. If not, go to **//Album->Manage//** then browse to the album, and then click Edit. Or go to the album on the public part, and click the edit icon. Once you are the edition page, click on the **//Permission tab//** : you can see exactly what you see for that album, by clicking on "Show Details". <wrap info>Enable the plugin Admin Tools, the easiest and fastest way to verify Who Can See What : it opens a pop-up and then select a user in the drop-down list</wrap> |
| ===== Using Imagemagick ===== | ===== Using Imagemagick ===== | ||
| Line 47: | Line 47: | ||
| // If library used is external installation of ImageMagick ('ext_imagick'), | // If library used is external installation of ImageMagick ('ext_imagick'), | ||
| // you can define imagemagick directory. | // you can define imagemagick directory. | ||
| - | $conf['ext_imagick_dir'] = '/usr/local/bin/convert';//change with own path! | + | $conf['ext_imagick_dir'] = '/usr/local/bin/';//change with own path! |
| </code> | </code> | ||
| <wrap info>Ask to your hoster for the path to the Imagemagick binaries.</wrap> | <wrap info>Ask to your hoster for the path to the Imagemagick binaries.</wrap> | ||