mistic100 wrote:

hello

the plugin is standalone

did the previous version work ?

this error is thrown when PHP fails to use mail() function, typically when your server doesn't have a SMTP server
note : ContactForm uses core function pwg_send_mail() so if other mails of Piwigo work, the plugin should too

thanks for the quick reply; it did work after i first installed it maybe 1-2 months ago, but it quit after i changed the address somehow, hasn't worked since.

what do you mean "so if other mails of Piwigo work, the plugin should too"...what other mail of piwigo can i try out/see/set?

thanks

mistic100 wrote:

for example the mail notification to users, available through Admin->Users
or the mails sended by Community, if you use it

no. just tried it. went to subscribe | unsubscribe tab, wanted to move my email to subscribe, and got this message:

Error when sending email to ilyandor [******@******.com].
User ilyandor [******@******.com] not added to the subscription list.
1 mail has not been sent.
1 user not updated.

Last edited by ilyandor (2012-11-06 20:32:17)

mistic100 wrote:

1) did you set the smtp configuration in the Piwigo advanced settings ? if yes, check the config

sorry where is this setting? noob question.

mistic100 wrote:

2) is it a mutualized or a dedicated server ? if mutualized:

yes it's shared, but i dont think that is the issue.

thanks again for the quick response.

mistic100 wrote:

if you don't know where it is, no matter, that's mean the problem is not here :)

yes it's shared, but i dont think that is the issue.

why ? did you ever use the mail fonction of PHP ?
facts are clear : Piwigo can't use the function, as it works everywhere else, it can only be the fault of the host

October 8th i tested it and got the email through OK. It was before i changed the email address to my other one, after which it stopped working.

If you want i can give you access so you can see for yourself...

mistic100 wrote:

oh I understood you changed the website address, it was your mail address ?

yes, i modified my email address.

mistic100 wrote:

perhaps your host block this address (or the domain name) somehow, again you should ask them, there is no reasons Piwigo works with one mail and not with another

please tell me what exactly I should tell them briefly.

mistic100 wrote:

is the new email the one you use on Piwigo forums ?

yes.

Last edited by ilyandor (2012-11-06 22:08:22)

mistic100 wrote:

what you said me : since you changed you email from **** to **** the mail() function of PHP always return an error

but first you should check your email in your Piwigo profile, I recently had issues (not in Piwigo) with a mail containing an end white space

no white space. just contacted my host, they said script can't use outside email handlers (gmail.com) but it didnt work with their host emails either so i submitted a ticket; will post here tomorrow.

thanks for your help.

what kind of host is that !? unbelievable....

anyway, good it's solved, can you set the topic as resolved ? (link in your first post)