Announcement

#1 2015-11-13 23:35:52

David Muxo
Guest

Email notification not working

Hello/Hi/Greetings,

I am receiving the following message when I try to send an email notification. The same thing happens when a new person registers:



This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

**delete e-mail**
host productio-tcloadba-tkyjfaz4ap1l-328615543.us-west-2.elb.amazonaws.com [54.244.227.230]
SMTP error from remote mail server after end of data:
550 5.7.1 [BFD] Sender prohibited by SPF



Can anyone tell me how to fix this?



Piwigo version: latest
PHP version: 5.5
MySQL version:
Piwigo URL: http://

Last edited by ddtddt (2015-11-14 08:05:28)

 

#2 2015-11-14 21:57:30

flop25
Piwigo Team
2006-07-06
6839

Re: Email notification not working

Hello
No bu if I were you, I would search for ] Sender prohibited by SPF error message o  the net


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

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#3 2015-11-15 14:15:51

David Muxo
Guest

Re: Email notification not working

After many hours with my host provider, we figured out that the Piwigo application takes the sending email address from the email address of the webmaster of the domain. I had my Piwigo webmaster email address as dnmuxo@hotmail.com (my email address). Once I changed it to dnmuxo@ancestorsetc.com, the domain that my Piwigo installation is on, everything worked like a charm.

I put this information here for anyone who might have the same problem. I wish that the documentation had mentioned that the email address of the webmaster had to be on the domain that the Piwigo installation is on. If that is not the case, then there is a bug to be fixed.

 

#4 2015-11-16 19:02:28

flop25
Piwigo Team
2006-07-06
6839

Re: Email notification not working


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

Offline

 

#5 2015-11-16 19:06:24

mistic100
Former Piwigo Team
Lyon (FR)
2008-09-27
3270

Re: Email notification not working

David Muxo wrote:

I wish that the documentation had mentioned that the email address of the webmaster had to be on the domain that the Piwigo installation is on. If that is not the case, then there is a bug to be fixed.

That's only true on hosts with agressive email policy.

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