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#1 2016-11-15 22:43:34

totom
Member
2016-11-15
3

Error 500, Unstable site...

Hello,

I have a problem with my recent installation of piwigo. My website is very slow and unstable.
I  almost always have an Internal Server Error (500).
I tried to understand the problem but it's very difficult and i'm just a beginner in PHP.
I found the PHP error log of my website, I uploaded it here : http://pastebin.com/HeNqqvTb and I also send a screen capture of my plugin page.
Can you help me ? I don't know what to do.
Just for you to know, my website is hosted by Hostinger and I install Piwigo with their automate installation system.

Thanks for your help.
Thomas

Piwigo version: 2.8.2
PHP version: 7.0.6
MySQL version: ? (Hostinger)
Piwigo URL: http://lesfrenchsisters.hol.es/

http://img11.hostingpics.net/pics/937743Plugins.jpg

Last edited by totom (2016-11-15 22:45:17)

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#2 2016-11-16 08:37:34

flop25
Piwigo Team
2006-07-06
7037

Re: Error 500, Unstable site...

Hello
Your hosting provider has set the max user connection to a very low :it allows only three simultaneous connections. Typical values are in the order of the hundreds. So I can't recommend that hosting, that's not serious


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

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#3 2016-11-16 09:01:02

totom
Member
2016-11-15
3

Re: Error 500, Unstable site...

Hello,

Thanks for your reply, is there anything I can do to solve the problem ? Are you sure that it comes from the simultaneous connections to mysql ?

Thomas

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#4 2016-11-16 09:40:57

flop25
Piwigo Team
2006-07-06
7037

Re: Error 500, Unstable site...

It's very unliekly they authiorze you to override that valmue through php.ini but you can ask
and yes
MySQL server has gone away
+
PHP Warning:  mysqli::mysqli(): (42000/1226): User 'xxxx' has exceeded the 'max_user_connections' resource (current value: 3) in
you can ask in other places such stackexchange you want a second thought on that


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

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#5 2016-11-17 01:00:26

totom
Member
2016-11-15
3

Re: Error 500, Unstable site...

Thank you,

I think I will test another hosting provider

Thomas

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