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#1 2012-07-12 18:44:55

Johnfromhere
Member
Registered: 2012-07-12
Posts: 4

Photos not displaying on new installation - help appreciated.

I have installed Piwigo (2.4.1) and the installation went OK.

I have created an album (private) and uploaded several photos (using both Browser and Flash methods) and the files are in /piwigo/upload/2012/07/xx but do not appear in /piwigo/_data/i/upload/2012/07/xx

I cannot see the actual photos from anywhere within Piwigo – they appear as a coloured box with a filename but no actual picture.

I tried generating multiple size images in Batch Manager and it appears to go through the motions but finishes with ‘xx photos were not generated’.

I have searched the forum and have tried all (I think – well those which I have been able to understand!) possible solutions suggested when other users have had similar problems but to no avail.

Can anyone out there please help a thick old fella!

Many thanks in anticipation.

John.

Last edited by Johnfromhere (2012-07-12 18:57:05)

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#2 2012-07-12 19:42:01

flop25
Piwigo Team
Registered: 1970-01-01
Posts: 3396
Website

Re: Photos not displaying on new installation - help appreciated.

Hello
could we have a link please?
whats your graphic library and have you tried : $conf['graphics_library'] = 'gd'; ?

Do you know if PHP is in safe_mode?

Do you know if PHP is runned through suExec or suPHP?


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#3 2012-07-12 19:45:03

skpManiac
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Location: England
Registered: 2012-02-15
Posts: 110
Website

Re: Photos not displaying on new installation - help appreciated.

Sounds like the same issue I am having m8, good luck sorting it

Have a look through my thread, it may give y6ou some idea of what to try :)
http://piwigo.org/forum/viewtopic.php?p … 29#p132529


Steve


Share & Enjoy

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#4 2012-07-12 19:48:39

flop25
Piwigo Team
Registered: 1970-01-01
Posts: 3396
Website

Re: Photos not displaying on new installation - help appreciated.

skpManiac wrote:

Sounds like the same issue I am having m8, good luck sorting it

Have a look through my thread, it may give y6ou some idea of what to try :)
http://piwigo.org/forum/viewtopic.php?p … 29#p132529


Steve

plz stop posting on different threads ! there are different problems of the forum


To get a better help : Politeness like Hello-A link-Your past actions precisely described
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#5 2012-07-12 21:20:50

Johnfromhere
Member
Registered: 2012-07-12
Posts: 4

Re: Photos not displaying on new installation - help appreciated.

Hi flop25

Thanks for your reply.

My graphics library is 'External ImageMagick 6.7.4-7'

Where should I put your suggestion of $conf['graphics_library'] = 'gd';  please?

According to phinfo, PHP is NOT in safe_mode.

The environment given in 'Admin is:-

        Operating system: Linux
        PHP: 5.3.8 (Show info) [2012-07-12 19:04:45]
        mysql: 5.1.63-cll [2012-07-12 19:04:45]
        Graphics Library: External ImageMagick 6.7.4-7

I can give you a link but as the only album is a private one, there is nothing visible on the 'public' screen.  Shall I email it to you?

I do not know where to find if the PHP is running via suExec or suPHP. If you can let me know, I will gladly provide the info.

Many thanks.

John.

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#6 2012-07-12 21:52:16

flop25
Piwigo Team
Registered: 1970-01-01
Posts: 3396
Website

Re: Photos not displaying on new installation - help appreciated.

ok
Imagemagik not old
$conf['graphics_library'] = 'gd'; via localfiles editor
no safe mode
about suExec or suPHP, don't know myself ^^ It was a problem which happens on that forum : google it


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#7 2012-07-13 13:42:47

Johnfromhere
Member
Registered: 2012-07-12
Posts: 4

Re: Photos not displaying on new installation - help appreciated.

Hi again

your suggestion of '$conf['graphics_library'] = 'gd';' appears to have done the trick.

Very many thanks for your help.

I will mark the topic as 'resolved'.

Thanks again.

John.

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#8 2012-07-13 14:16:37

flop25
Piwigo Team
Registered: 1970-01-01
Posts: 3396
Website

Re: Photos not displaying on new installation - help appreciated.

Johnfromhere wrote:

your suggestion of '$conf['graphics_library'] = 'gd';' appears to have done the trick.

In fact using a lower graphic library is not very good : could you set up a new test gallery ? To see what's really wrong with Piwigo and your environment
thx


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
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#9 2012-07-13 17:51:09

Johnfromhere
Member
Registered: 2012-07-12
Posts: 4

Re: Photos not displaying on new installation - help appreciated.

I appreciate your continued interest.

Yes, OK.  I have reopened the topic.

I have set up a new installation and set it up the same as my original one, this is what I get under 'Administration Home':-

        Operating system: Linux
        PHP: 5.3.8 (Show info) [2012-07-13 15:42:20]
        mysql: 5.1.63-cll [2012-07-13 15:42:20]
        Graphics Library: External ImageMagick 6.7.4-7

So far I have uploaded a single image 3648×2736 pixels, 5.96MB) to a single (private) album.
The photo is not visible - just a box with the file name.
When I try to 'Generate multiple size images' and select 'All', I get '9 photos were not generated'.
safe_mode is off
In the FAQ on my host's website, it appears they run phpSuExec.

Regards

John.

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