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#1 2017-12-05 14:29:12

ianmac
Member
2016-07-30
11

Direct Uploading a jpg

Hi,
I have a problem with uploading using Direct Upload and FireFox Quantum, version 57.0 (64bit)
I have tried several photos from different sources, that I have used before, and every time the Direct Uploader seems to have worked, but hangs at the end - see screen grabbed image attached.
I have rebooted the browser.  I have synchronised several times, but the photo does not arrive in the sub-album. I have tried uploading to several different sub-albums.
I have uploaded the same photos using the 'File Uploader' plugin successfully, but there are issues with this plugin and a thumbnail has to be generated, so it's not a convenient way to upload photos.
Please can you suggest a way forward?

Piwigo version: Piwigo 2.9.2
PHP version: PHP: 5.6.32 (Show info) [2017-12-05 13:16:10]
MySQL version: 5.5.5-10.0.33-MariaDB [2017-12-05 13:16:10]
Piwigo URL: http://swanlandheritage.info/piwigo
Graphics Library: External ImageMagick 6.7.2-7
Operating system: (from Piwigo Maintenance page ?? Linux  ?? )
I think it is: Windows 10 Home, Version 1703, OS build: 15063.726


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#2 2017-12-07 14:37:20

flop25
Piwigo Team
2006-07-06
6623

Re: Direct Uploading a jpg

Hello
please try another web browser firt, we are many using Firefox and we don't have any issue
Check your server log and F12>Network and Console tabs


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#3 2017-12-08 13:02:19

ianmac
Member
2016-07-30
11

Re: Direct Uploading a jpg

The problem persists.
I have a problem with Microsoft Edge crashing after 12 seconds: I understand that has been happening since May!  So I cannot use it.
I have used Chrome with a similar result. see screen grab attached.
I also attach FVS's log.  They aren't showing anything.


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#4 2017-12-08 15:36:54

flop25
Piwigo Team
2006-07-06
6623

Re: Direct Uploading a jpg

Hello
thanks for the report
So that's an issue lying between Piwigo and server

WHat's FVS?

What happens in the F12>Network tab when uploading and at the failure?


To get a better help : Politeness like Hello-A link-Your past actions precisely described
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#5 2017-12-08 16:49:36

ianmac
Member
2016-07-30
11

Re: Direct Uploading a jpg

I have successfully downloaded the latest (?) version of Windows 10: version 1709, build 16299.98
Edge now runs
Still have original problem.
Attached is F12> Network screen grab


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#6 2017-12-08 16:53:54

ianmac
Member
2016-07-30
11

Re: Direct Uploading a jpg

Sorry I didn't answer What is FVS _ Free Virtual Servers - my web-host.

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#7 2017-12-08 17:00:06

flop25
Piwigo Team
2006-07-06
6623

Re: Direct Uploading a jpg

ok Thx
I need to check byslef: could you send me an webmaster access?


To get a better help : Politeness like Hello-A link-Your past actions precisely described
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#8 2017-12-08 17:12:39

ianmac
Member
2016-07-30
11

Re: Direct Uploading a jpg

Attached are the responses from Chrome and FireFox - not as revealing!
I had to drop the resolution of the FireFox screen grab in order to be under the 1200 pixel limit.


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#9 2017-12-08 20:45:42

ianmac
Member
2016-07-30
11

Re: Direct Uploading a jpg

Firefox gives more info for F12>Network. see attached screen grab, which has been reduced to 1200 pixels.
I attempted to upload three of my photos.  Photos are from the same camera, etc as have sucessfully uploaded many times in the past.


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#10 2017-12-09 20:06:15

ianmac
Member
2016-07-30
11

Re: Direct Uploading a jpg

This has now been resolved by Free Virtual Servers (FVS) - see attached.

Thank you for your time and attention.


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#11 2017-12-10 21:46:08

flop25
Piwigo Team
2006-07-06
6623

Re: Direct Uploading a jpg

sounds like we have an issue with email notification: I never got ones from this thread

Sorry
because we already had one issue like that. I should have remembered


To get a better help : Politeness like Hello-A link-Your past actions precisely described
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