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#1 2017-12-12 13:34:57

Rutger
Member
2017-12-12
4

Large images not correctly moved to /i map

Hello everyone,

Today I began using Piwigo, and so far I am very pleased with its features.

However, when uploading an image (>5mb it appears) the uploaded image is not transported to the /i map. I do find it at the /uploads map.
I've chmod'ed the /i and /uploads map with its correct responsibilities. Also I have enabled "$conf['enable_i_log'] = true; ". And I set the max pixel size for extra extra large images to 9999x9999 (should be sufficient). I am uploading via the webupload of Piwigo.

I find no errors in the log, even the log file that is created upon resizing an incorrect image says:

[2017-12-12 12:28:15]    [INFO]    upload_file_pdf, $file_path = ././upload/2017/12/12/20171212122815-0c1a81cc.jpg, $representative_ext =
[2017-12-12 12:28:15]    [INFO]    upload_file_tiff, $file_path = ././upload/2017/12/12/20171212122815-0c1a81cc.jpg, $representative_ext =
[2017-12-12 12:28:15]    [INFO]    upload_file_video, $file_path = ././upload/2017/12/12/20171212122815-0c1a81cc.jpg, $representative_ext =
[2017-12-12 12:28:15]    [INFO]    Handling ././upload/2017/12/12/20171212122815-0c1a81cc.jpg got

Both tumbnails and pictures are not displayed on both front and back-end. When clicking on the image in the back-end I get "This image failed to load".

I'm still using GD instead of ImageMagick, I'd love to resolve this issue without the use of ImageMagick.

Piwigo version: 2.9.2
PHP version: 5.5.38
MySQL version: 5.6.36

Thanks in advance!

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#2 2017-12-13 15:40:39

flop25
Piwigo Team
2006-07-06
7037

Re: Large images not correctly moved to /i map

Hello
thanks for debugging
The pictures anr not moved, but the rsized pictures are created in data/i
could you publish a direct link to such an problematic picture? If not, whats the exact server response when requesting the i.php? url for thoses pictures? the point 1 of the FAQ you've probably read


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#3 2017-12-18 14:41:35

Rutger
Member
2017-12-12
4

Re: Large images not correctly moved to /i map

Hello flop25,

Thanks for your reply!

I've done what you asked, unfortunately I am not allowed to share any images.

When I open a failed image I simply get a white screen. No error message is displayed, neither in any webconsole or on the screen itself.

I've retried the FAQ and uploaded a new (large >5mb) img. This is what was displayed in the log I got:

[2017-12-18 14:36:59]    [INFO]    upload_file_pdf, $file_path = ././upload/2017/12/18/20171218143659-cb42adeb.jpg, $representative_ext =
[2017-12-18 14:36:59]    [INFO]    upload_file_tiff, $file_path = ././upload/2017/12/18/20171218143659-cb42adeb.jpg, $representative_ext =
[2017-12-18 14:36:59]    [INFO]    upload_file_video, $file_path = ././upload/2017/12/18/20171218143659-cb42adeb.jpg, $representative_ext =
[2017-12-18 14:36:59]    [INFO]    Handling ././upload/2017/12/18/20171218143659-cb42adeb.jpg got
[2017-12-18 14:37:01]    [DEBUG]    [i.php]   
  src_path: '20171218143659-cb42adeb.jpg'
  derivative_path: '20171218143659-cb42adeb-th.jpg'
  o_size: '2961 2090 6188490'
  d_size: '144 101 14544'
  mem_usage: 30.100000000000001
  timing: array(
    'load' => 471,
    'rotate' => '',
    'crop' => '',
    'scale' => 448,
    'sharpen' => '',
    'watermark' => '',
    'save' => 3,
    'send' => 0,
    'total' => 923,
  )
[2017-12-18 14:37:21]    [INFO]    upload_file_pdf, $file_path = ././upload/2017/12/18/20171218143721-09bfcaec.jpg, $representative_ext =
[2017-12-18 14:37:21]    [INFO]    upload_file_tiff, $file_path = ././upload/2017/12/18/20171218143721-09bfcaec.jpg, $representative_ext =
[2017-12-18 14:37:21]    [INFO]    upload_file_video, $file_path = ././upload/2017/12/18/20171218143721-09bfcaec.jpg, $representative_ext =
[2017-12-18 14:37:21]    [INFO]    Handling ././upload/2017/12/18/20171218143721-09bfcaec.jpg got

Edit:

I've uploaded 2 images. 1 Image below 5MB and 1 above. The 5MB image is no where to be found in the /i map. Only in the root /upload map. Also after generating some size with the 5MB image it is not found in the /i map.

Last edited by Rutger (2017-12-18 14:44:26)

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#4 2017-12-18 14:44:25

flop25
Piwigo Team
2006-07-06
7037

Re: Large images not correctly moved to /i map

The blank page is a 500 error? Open the dév panel of your browser usually through F12 and go a tab network (you probably need to refresh the page to get the respons of the server in that tab)


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#5 2017-12-18 14:45:38

Rutger
Member
2017-12-12
4

Re: Large images not correctly moved to /i map

Hello Flop25,

Thanks for your very quick response!

I do find a 500 Internal Server Error for this image when I open it.

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#6 2017-12-18 14:46:32

flop25
Piwigo Team
2006-07-06
7037

Re: Large images not correctly moved to /i map

I'm afraid you have no choice but to try Imagemagik


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#7 2017-12-18 14:47:34

Rutger
Member
2017-12-12
4

Re: Large images not correctly moved to /i map

Alright. Thank you for your support, I will try to get ImageMagick on my server!

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#8 2017-12-18 14:47:56

flop25
Piwigo Team
2006-07-06
7037

Re: Large images not correctly moved to /i map

If that solves the issue then you will know that your php-gd installation is faulty and then focus on changing the php installation /version


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
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