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#1 2017-12-27 13:27:47

beavis
Member
2017-12-27
3

tiff images cannot be seen

Hello/Hi/Greetings,

I have uploaded tiff images to folders and ran local sychnorizatin but I cannot get thumbnails or any other size images.
When I browse to those albums all I can see is qustion mark icon. Files are in correct folders and they are added to database.
Cannot find anything in apache log files.

Piwigo version: 2.9.2
PHP version: 7.0.26
MySQL version: 5.5.56-MariaDB
Graphics Library: External ImageMagick 7.0.4-6

Last edited by beavis (2017-12-27 13:34:21)

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#2 2017-12-27 17:52:29

beavis
Member
2017-12-27
3

Re: tiff images cannot be seen

I have cheched this:
http://piwigo.org/doc/doku.php?id=user_ … es_missing [FAQ] My pictures don't appear!

This is what I have in local files editor
$conf['graphics_library'] = 'ext_imagick';
$conf['ext_imagick_dir'] = '/usr/bin/';
$conf['enable_formats'] = true;

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#3 2017-12-27 18:42:04

beavis
Member
2017-12-27
3

Re: tiff images cannot be seen

When I try to see image manually with url I got this error in log file and web page says only "missing":

[2017-12-27 17:39:04]   [ERROR] [i.php] 400 Missing -
  url: '/i.php?/galleries/Koirat/pennut/pennut30.tiff'

But files are in correct folder and permissions are OK, it works for jpg but not for tiff.

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#4 2018-01-25 21:12:31

ccullings
Member
2018-01-25
2

Re: tiff images cannot be seen

I'm having this same issue.  Did you find a resolution?

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#5 2018-01-26 09:14:11

eliz82
Member
Romania
2016-04-27
237

Re: tiff images cannot be seen

if you have ssh access you could try something like this in the shell

Code:

magick -version

should return something like this:

Version: ImageMagick 7.0.7-4 Q16 arm 2017-09-28 http://www.imagemagick.org
Copyright: © 1999-2017 ImageMagick Studio LLC
License: http://www.imagemagick.org/script/license.php
Features: Cipher DPC HDRI Modules
Delegates (built-in): jng jpeg ltdl png tiff zlib

so you could see if your imagemagick is compiled with tiff library

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#6 2018-01-26 14:57:57

ccullings
Member
2018-01-25
2

Re: tiff images cannot be seen

Thanks for your reply.

magick -version is not a valid command on my installation.

when I do a 'convert -version' I get the following

Version: ImageMagick 6.8.9-9 Q16 x86_64 2017-07-31 http://www.imagemagick.org
Copyright: Copyright (C) 1999-2014 ImageMagick Studio LLC
Features: DPC Modules OpenMP
Delegates: bzlib cairo djvu fftw fontconfig freetype jbig jng jpeg lcms lqr ltdl lzma openexr pangocairo png rsvg tiff wmf x xml zlib


My Piwigo Environment details

Piwigo 2.9.2
Operating system: Linux
PHP: 7.0.22-0ubuntu0.16.04.1 (Show info) [2018-01-26 08:47:14]
MySQL: 5.7.21-0ubuntu0.16.04.1 [2018-01-26 08:47:14]
Graphics Library: ImageMagick 6.8.9-9

Here is my Linux distro details

Distributor ID:    Ubuntu
Description:    Ubuntu 16.04.2 LTS
Release:    16.04
Codename:    xenial

Apache version
Server version: Apache/2.4.18 (Ubuntu)
Server built:   2017-09-18T15:09:02


I'm beginning to think may be with the size of my images.  They are between 3M and 18M.

I used the ImageMagick to convert the files from tiff to jpeg and tried to import the the new jpeg files.  I had the same result, no thumbnail images are created.

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#7 2018-01-26 19:58:41

flop25
Piwigo Team
2006-07-06
6839

Re: tiff images cannot be seen

Hi ccullings
I would prefer you open a new thread, except if you did read the faq, done the same checks as beavis and got the exact same results


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