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#1 2011-08-22 01:41:01

Irene Eng
Member
New York
2011-05-18
57

unable to upload pix

I'm having trouble upload large quantity of photos, the ERROR HTTP: 500 shows up and the entire group of photos even most of them had the status of ‘uploaded’, would be nowhere to be found.  It’s really annoying and time consuming.

Any help is greatly appreciated.
Thank you.

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#2 2011-08-22 18:19:54

Eric
Former Piwigo Team
VALENCE (FR)
2005-03-25
1768

Re: unable to upload pix

Your hosting provider seems to have put limits on the weight and / or size of photos when uploading.

The upload process has two steps:
1 - Upload the HD picture
2 - Copy and resize the photo to create the HD version in miniature size "web" (default: 800 x 600)

You should first try reducing the weight of a HD picture before uploading. In most cases, simply re-record the JPEG with 80% compression should be enough to gain a lot of weight without impacting quality.

The photo uploaded should appear in the "upload" folder of your gallery (see with your FTP access). If it still does not appear in your gallery, maybe there is also a restriction on the size (length x width) for the resizing process.

In this case, these parameters must be reduced gradually to find when the values ​​are acceptable to your hosting provider.

For example, my french hosting provider accepts upload only for picture less than 2 MB and 2700 x 2025 px.

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#3 2011-08-22 18:41:56

plg
Piwigo Team
Nantes, France, Europe
2002-04-05
13786

Re: unable to upload pix

Maybe some of the photos are uploaded but not associated to the album. Check this on screen [Administration > Photos > Recent Pictures]. You may have "orphan" photos. Note: this kind of problem won't happen with the upcoming Piwigo 2.3 :-)

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