🌍
English
Announcement
- [2024-04-17] Piwigo 14.4.0
- [2024-04-01] Piwigo in Hobbit runes
- [2024-03-01] Piwigo 14.3.0
- [2024-01-30] Piwigo 14.2.0
- [2023-12-29] Piwigo 14.1.0
#1 2012-04-20 03:08:26
- sleze
- Member
- 2012-04-20
- 5
Erratic uploading of photos using ploader
I am trying to get Piwigo to work on http://belclarkphoto.com but I am experiencing inconsistent results when we upload photos. There doesn't appear to be an easy way to figure out why one photo uploads and another does not. Sometimes, it appears dimension size (5500 pixels is too large) is the problem and sometimes it is merely the size of the photo (8 MB is ok sometimes and 3.3 MB is too big other times).
The only hint we get is the rather vague error message:
Communication error with http://belclarkphoto.com/piwigo : Forbidden.
I should be able to upload 16 MB photos based on my php.ini file permissions set by my ISP. Can anyone shed some light on what is going on?
Offline
#2 2012-04-20 10:53:17
- flop25
- Piwigo Team
- 2006-07-06
- 7037
Re: Erratic uploading of photos using ploader
Hello
it seems to be more related to your server and its limitations
are you on a shared hosting or on a dedicated one ? For the first, you have limitations on use, if you -or someone else- overload the server. If you have a dedicated server, you could check the logs to see what are the errors returned
To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website
Offline
#3 2012-04-20 12:34:50
- rvelices
- Former Piwigo Team
- 2005-12-29
- 1960
Re: Erratic uploading of photos using ploader
sleze wrote:
I should be able to upload 16 MB photos based on my php.ini file permissions set by my ISP. Can anyone shed some light on what is going on?
what makes you say that. what are the settings (follow the link Show Info from admin home page) for upload_max_filesize, post_max_size and memory_limit, max_execution_time, max_input_time ?
Offline
#4 2012-04-20 14:56:42
- sleze
- Member
- 2012-04-20
- 5
Re: Erratic uploading of photos using ploader
@flop25 - It is shared. I have had problems with that in the past but they were complete shutdown of capability and not this sometimes uploads work and other times not.
@rvelices -
Thanks for telling me about this screen. It is very helpful. Here are the settings you asked for:
upload_max_filesize 64M 64M
post_max_size 64M 64M
memory_limit 128M 128M
max_input_time 60 60
Offline
#5 2012-04-20 18:48:26
- plg
- Piwigo Team
- Nantes, France, Europe
- 2002-04-05
- 13791
Re: Erratic uploading of photos using ploader
I'm 93% sure the problem is the memory_limit
Offline
#6 2012-04-21 01:18:02
- sleze
- Member
- 2012-04-20
- 5
Re: Erratic uploading of photos using ploader
plg wrote:
I'm 93% sure the problem is the memory_limit
What should it be?
Offline
#7 2012-04-21 10:19:39
- plg
- Piwigo Team
- Nantes, France, Europe
- 2002-04-05
- 13791
Re: Erratic uploading of photos using ploader
I would say that your memory_limit is too low. If your graphics library is GD (you can read it on Piwigo administration homepage) then you need more memory to resize big pictures.
Offline
#8 2012-04-22 22:30:50
- sleze
- Member
- 2012-04-20
- 5
Re: Erratic uploading of photos using ploader
plg wrote:
I would say that your memory_limit is too low. If your graphics library is GD (you can read it on Piwigo administration homepage) then you need more memory to resize big pictures.
Soo....256MB? 1GB?
Offline