Announcement

#1 2014-03-11 20:30:38

faqvideo
Member
2012-01-21
114

No users

Bon jour,

I don't see any users in the USERS/MANAGE menu. The worst is that I don't see myself - please see attached image.

There is also a line of text on the top of the admin page, like so:
Warning: filemtime() [function.filemtime]: stat failed for ./themes/default/js/plugins/datatables/css/jquery.dataTables.css in /home/ottawastockimages/ottawastockimages.com/include/template.class.php on line 1863


Piwigo version: 2.6.latest
PHP version: 5.3
MySQL version:
Piwigo URL: http://ottawastockimages.com/

Merci!

Offline

 

#2 2014-03-11 20:34:09

faqvideo
Member
2012-01-21
114

Re: No users

faqvideo wrote:

Bon jour,

I don't see any users in the USERS/MANAGE menu. The worst is that I don't see myself - please see attached image.

There is also a line of text on the top of the admin page, like so:
Warning: filemtime() [function.filemtime]: stat failed for ./themes/default/js/plugins/datatables/css/jquery.dataTables.css in /home/ottawastockimages/ottawastockimages.com/include/template.class.php on line 1863


Piwigo version: 2.6.latest
PHP version: 5.3
MySQL version:
Piwigo URL: http://ottawastockimages.com/

Merci!

Offline

 

#3 2014-03-11 20:41:16

flop25
Piwigo Team
2006-07-06
7037

Re: No users

Hi
coul you check the existence and the permission on that file, and try to reupload it?


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

Offline

 

#4 2014-03-11 20:43:57

faqvideo
Member
2012-01-21
114

Re: No users

I will check later if the file /home/ottawastockimages/ottawastockimages.com/include/template.class.php is in place. Not sure what do you mean by permission though.

Thanks!

Offline

 

#5 2014-03-11 20:45:03

flop25
Piwigo Team
2006-07-06
7037

Re: No users

more this one ^^

faqvideo wrote:

./themes/default/js/plugins/datatables/css/jquery.dataTables.css


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

Offline

 

#6 2014-03-16 18:38:50

faqvideo
Member
2012-01-21
114

Re: No users

Thanks! Entire folder /datatables has been missing. I have uploaded it, that fixed the problem with the line on the top of the ADMIN panel.

I still don't see any users including Admin/myself.

Offline

 

#7 2014-03-19 13:04:56

faqvideo
Member
2012-01-21
114

Re: No users

Hello everyone,

Can anybody help with the absence of all the users on the back end? I have no users at all, not even the ADMIN. Where did the ADMIN go?

Thanks!

Offline

 

#8 2014-03-19 20:43:53

flop25
Piwigo Team
2006-07-06
7037

Re: No users

Hello
could you use Firebug for Firefox, use it (F12) to display the Console tab and see any error message
do you know if you disabled the WebServices of Pwiigo?


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

Offline

 

#9 2014-03-19 22:06:44

faqvideo
Member
2012-01-21
114

Re: No users

Thanks, is there anything within Google Chrome I could use?

Offline

 

#10 2014-03-19 22:45:15

flop25
Piwigo Team
2006-07-06
7037

Re: No users

there is a dev console too using F12


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

Offline

 

#11 2014-03-19 23:40:52

faqvideo
Member
2012-01-21
114

Re: No users

Thanks again. I am not sure what Webservices means. My upgrade to 2.6 was quite unsuccessful, so I had to add some folders manually over Filezilla. Could it be that something is still missing?

Offline

 

#12 2014-03-20 03:06:09

faqvideo
Member
2012-01-21
114

Re: No users

I can see a warning after going to USERS > MANAGE and pushing F12 - picture attached. What does it mean?

Offline

 

#13 2014-03-20 07:55:15

flop25
Piwigo Team
2006-07-06
7037

Re: No users

Check if the file is missing or is 0 ko
did you have any upload errors the last time? You probably should do it again. Was it for 2.6.0? Your server might have issues to perform automatic updates


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

Offline

 

#14 2014-03-20 12:41:11

faqvideo
Member
2012-01-21
114

Re: No users

You must be right about automatic updates. Although Dreamhost.com offers Piwigo sites as an automatic install, I have had trouble updating 3 Piwigo based sites. One crashed beyond repair, another one is all over the place, but I am thinking of killing it anyway. This one, the ottawastockimages.com, I really want to keep and need fixing.

Can you please help me in what file would I need to check for, and what if needed would I need to re-upload?

Thank you very much.

Offline

 

#15 2014-03-20 12:46:10

flop25
Piwigo Team
2006-07-06
7037

Re: No users

reupload all files to be 100% sure there is no other missing


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

Offline

 

Board footer

Powered by FluxBB

github twitter newsletter Donate Piwigo.org © 2002-2022 · Contact