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#1 2016-10-10 05:30:56

wnlight
Member
Cuenca, Ecuador
2016-10-10
2

newly installation problem

HI,
I am a newly to piwigo and am having trouble with installation.  The error message is "Cannot connect to server" after pushing the "Start Installation" button.  I assume the server in reference is the MySQL database server.  I am using another database on this server for a wordpress page.  My Web service sets the DB name and user name for me as indicated below.  I can connect to the DB using phpMyAdmin and the info below.  I have tried this a few times to be sure that the info was typed correctly, but with the same results.  I know that the same questions has been posted previously, yet the written suggestions did not help me.  I have tried "localhost".  Perhaps someone can give me another suggestion.  I have not deleted any of the files created by the installation script.  The DB password uses uppercase and digits.

Database Name  User Name        Host Name                             Description                Version       Status
db651313949    dbo651313949    db651313949.db.1and1.com    piwigo photo gallery   MySQL5.5   ready

Piwigo version: 2.8.2
PHP version: 5.1
MySQL version: 5.5
Piwigo URL: http://neun.com/piwigo/

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#2 2016-10-14 03:26:17

spacres
Member
2016-10-06
7

Re: newly installation problem

hi wnlight,
I am also new to piwigo, however id suggest contacting your host (i think is 1&1)
and see if they will provide you the needed mysql information. (if you can have more than 1 mysql)
also just a suggestion to remove the link you used for security reasons (it leads to your setup)

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#3 2016-10-17 04:03:20

wnlight
Member
Cuenca, Ecuador
2016-10-10
2

Re: newly installation problem

Thanks spacres,

I think that I already have all the MSQL database and server info that Piwigo needs.  The auto-gen simply does not work.  I will look at the manual setup.  Am also looking at other products.

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#4 2016-10-17 12:09:07

flop25
Piwigo Team
2006-07-06
7037

Re: newly installation problem

Sorry but we can't really help. I can assure you it works otherwise we wouldn't have many worldwide users for a french based project started 14 years ago ;)
since you have a wordpress install check for info in https://codex.wordpress.org/Editing_wp- … e_Settings especially the host


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