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#1 2024-09-18 02:58:08

arrmgt
Member
2021-01-20
4

Web host (namecheap.com)

I've been self-hosting for a long time with no problem (thanks!), but now want to see if I can install piwigo on namecheap.com web host.  It installs, and the initial config menu shows up, but when I hit "Start Installation", I get the following error:
Array ( [0] => Access denied for user 'arrmgt8'@'localhost' (using password: YES) )

Is there a way around this?  Can I insert all the login info etc. into a specific file? Apologies if this has been discussed in another posting.

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#2 2024-09-18 07:31:47

ddtddt
Piwigo Team
Quetigny - France
2007-07-27
7235

Re: Web host (namecheap.com)

Hello,

you'll have to check with your host for this


You love Piwigo so don't hesitate to participate, learn more on the "Contribute to Piwigo" page. If you don't have much time for contribution, you can also help the project with a donation.

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#3 2024-09-18 11:20:41

OHappyDay
Member
2023-02-08
95

Re: Web host (namecheap.com)

The connection to the database fails. As said please check with your hoster or if possible check the database connection yourself outside of piwigo (e.g. if your hoster provides an interface to the database like phpMyAdmin please use that).

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#4 2024-09-19 04:21:34

arrmgt
Member
2021-01-20
4

Re: Web host (namecheap.com)

The namecheap.com support was very helpful, and I got it to work.
The trick is to first use the cpanel tool create the mysql database (I used mysql wizard). It will be named something like: arrmaskk_piwigo. 
Create a user arrmaskk_piwigo.
I couldn't make the admin email to gmail.com, so I used admin@domain.net so that I can get email forwarded through namecheap. 
Anyway, it works!

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