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#1 2014-08-10 21:03:36

flop25
Piwigo Team
2006-07-06
7037

Help pages on Piwigo and Piwigo.org

Hello team and users,

Users searching for help about Piwigo are lost. Here why:

-inside Piwigo, the "Help" link at the top is the first used by people: it does include useful but general information. People expect info about the current page and a way to get other general help
-then people go to piwigo.org -if they still search- and find an almost empty doc
-then some people find the  ?  icon inside their Piwigo -that's 1% max I think- and found an old help presented in an even older way
-then the forum or gave up

My proposals:

-the Help link loads asynchronously/ajaxly a "ribbon" between pwgHead and pwgMain where a description of the page is displayed, where a link to the related page(s) of the English Doc is displayed, and where Take A Tour displays also a related tour to launch. That behavior is similar to Wordpress too That Help link also loads/adds (?) icons to display tooltip (see screnshots attached) via css only.
-the ? icon disappears and the content of the popup could be recycled for the mechanism explained just before: so it could still be html loaded asynchronously
-the Doc on piwigo.org just need translations from the French one, so it doesn't even require to produce something new. Not sure if mediawiki or anything else is really interesting (especially the fact that mediawiki doesn't seem to make effort to be easy to install, admin-friendly and 3rd party friendly)

what could be done as "extra"
*Related admin pages: when editing an album, it's interesting to display links to "batch management" page (lock and public/private). Might be displayed at the bottom of admin content, or in the new Help ribbon, or as "Did you know" messages
*"Did you know" messages as a core plugin

But it requires investment from each of us; without those efforts that's the same cycle... and it's worst doing all once instead of small every time (like dust at home)
I have the motivation to do the content etc but not for the ajax
What's your opinion?


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

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#2 2014-08-14 20:21:50

flop25
Piwigo Team
2006-07-06
7037

Re: Help pages on Piwigo and Piwigo.org

please speak one after the other


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

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#3 2014-08-14 20:54:45

ddtddt
Piwigo Team
Quetigny - France
2007-07-27
7218

Re: Help pages on Piwigo and Piwigo.org

Hi :-)

The help file in piwigo is translate to 26 localisations piwigo site is translate only 13 localisation
wiki is realy open to FR and EN

Is better update piwigo file help if isn't relevant.

But i no sure I understand your big block of text


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