Announcement

#1 2017-01-09 20:25:22

f3red
Member
Cold Springs (Reno), NV, USA
2015-06-11
67

Piwigo 2.8.5 Upgrade Lost HTML5 recognition in browser

Hello/Hi/Greetings,

After upgrading from 2.7.0, Piwigo reports that my Firefox browser is not HTML5 compatible (it is the latest Firefox) and so the upload method I prefer, and used prior to the update, is not available. Same in Chrome and Edge.

I get the message "Your browser doesn't have HTML5 support." (see attached screenshot).

This is puzzling because I have been using the drag/drop feature on this page for some time. It worked on my "old" computer, and on my current computer, until I upgraded to Piwigo 2.8.5.

I have tried numerous things, including trying to find the Firefox about:config settings that will do the trick, but nothing worked. Most of the Google hits have to do with YouTube video, so I got no help there.

So, if you have any insight into this problem, I would appreciate hearing from you.

Cheers,
f3

Piwigo version: 2.8.5
PHP: 5.6.29 [updated]
MySQL: 5.6.25 [corrected]
Piwigo URL: http://photos.384thbombgroup.com/

Windows 10 Home, 64 bit
Dell Inspiron 17-7778 - new in November 2016
Firefox 50.1.0

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#2 2017-01-09 22:22:57

flop25
Piwigo Team
2006-07-06
7037

Re: Piwigo 2.8.5 Upgrade Lost HTML5 recognition in browser


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

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#3 2017-01-09 22:31:07

f3red
Member
Cold Springs (Reno), NV, USA
2015-06-11
67

Re: Piwigo 2.8.5 Upgrade Lost HTML5 recognition in browser

Thanks for the reply flop25.

As unlikely as it sounds, I did read that topic. The steps that I was able to complete included re-uploading all the piwigo files. I am uncertain about how to determine a priori what plugins are not compatible ... or do I have to disable them one at a time and test???

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#4 2017-01-09 22:32:35

f3red
Member
Cold Springs (Reno), NV, USA
2015-06-11
67

Re: Piwigo 2.8.5 Upgrade Lost HTML5 recognition in browser

Also, another (admin) user reports the same behavior.

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#5 2017-01-09 22:36:12

flop25
Piwigo Team
2006-07-06
7037

Re: Piwigo 2.8.5 Upgrade Lost HTML5 recognition in browser

just the reupload in that case
so that's a server/PHP/Piwigo issue not a client side one
Could you check you server logs? may I have an admin acocunt please?


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

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#6 2017-01-09 22:42:04

flop25
Piwigo Team
2006-07-06
7037

Re: Piwigo 2.8.5 Upgrade Lost HTML5 recognition in browser

to be 100% sure, is http://www.plupload.com/examples working?


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

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#7 2017-01-09 22:43:26

f3red
Member
Cold Springs (Reno), NV, USA
2015-06-11
67

Re: Piwigo 2.8.5 Upgrade Lost HTML5 recognition in browser

Sent requested info by email.

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#8 2017-01-09 22:44:42

f3red
Member
Cold Springs (Reno), NV, USA
2015-06-11
67

Re: Piwigo 2.8.5 Upgrade Lost HTML5 recognition in browser

The plupload example you posted is the thing that is not working on my gallery.

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#9 2017-01-09 22:57:03

flop25
Piwigo Team
2006-07-06
7037

Re: Piwigo 2.8.5 Upgrade Lost HTML5 recognition in browser

Did you really reuploaded by overwriting existing files? Because I'm checking the old cases and they were resolved by just a reupload


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

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#10 2017-01-09 23:29:02

f3red
Member
Cold Springs (Reno), NV, USA
2015-06-11
67

Re: Piwigo 2.8.5 Upgrade Lost HTML5 recognition in browser

Yes, I believe I did reupload the entire package - except for the directories listed in step 5 "Cleaning" of the manual upgrade instructions (galleries, upload, plugins, template-extension, local, and _data). And themes

I can reupload them again just to be absolutely certain - is there anything I should do different? And do I have to run the update after doing that?

I certainly appreciate you taking the time to give me assistance on this because I am a bit lost...

Thanks,
f3

Last edited by f3red (2017-01-10 00:28:01)

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#11 2017-01-10 07:55:55

flop25
Piwigo Team
2006-07-06
7037

Re: Piwigo 2.8.5 Upgrade Lost HTML5 recognition in browser

^^ i am a bit lost too about that issue
delete the folders and files except the ones you mentioned (galleries, upload, plugins, template-extension, local, _data and themes) and upload again
ps: your login for the gallery is just fine I experienced myself the issue


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

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#12 2017-01-10 15:08:11

f3red
Member
Cold Springs (Reno), NV, USA
2015-06-11
67

Re: Piwigo 2.8.5 Upgrade Lost HTML5 recognition in browser

Thanks flop25.

I will do that later today. I have to alert the users of the impending outage, and get things ready. I intend to download a new copy of the 2.8.5 install package and follow the manual update instructions (again).

I see that the update package contains files in the folders that are not to be deleted (galleries, upload, plugins, template-extension, local, _data and themes). Is it necessary to upload+overwrite those files?

Again, thanks for the helping hand.
f3

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#13 2017-01-10 15:10:29

flop25
Piwigo Team
2006-07-06
7037

Re: Piwigo 2.8.5 Upgrade Lost HTML5 recognition in browser

perfectly safe to overwrite
usually I don't even recommend to delete anything but here we want to make sure the files are new ones with correct eprmissions


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

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#14 2017-01-10 15:16:08

f3red
Member
Cold Springs (Reno), NV, USA
2015-06-11
67

Re: Piwigo 2.8.5 Upgrade Lost HTML5 recognition in browser

OK. THanks for that. And I agree completely about wanting to be sure. I think the automatic install ran into trouble with permissions and that is why it failed. However, after that, I did delete the folders & files (for the same reason) and re-created them. But who knows what happened? Maybe this time I will pay attention?

I shall report back later - I'm sure it will all work fine afterwards!

Cheers,
f3

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#15 2017-01-10 22:57:52

f3red
Member
Cold Springs (Reno), NV, USA
2015-06-11
67

Re: Piwigo 2.8.5 Upgrade Lost HTML5 recognition in browser

flop25 - that upload mode no longer give the HTML5 Error. If testing uncovers an issue, you'll be my first call.

Thanks,
f3

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