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#1 2019-05-04 12:16:15

koskos
Member
2019-05-04
1

Thumbails often don't load

In particularly for the newer albums, thumbnails sometimes won't load and all I see is error icons instead of thumbnails. I checked with Chrome debug tools to see if any images are getting errors while being downloaded - they're not, just slow. It looks like the images take a while to load, and the front end JS has a really short timeout that just gives up and shows error thumbnails instead.

I'm currently using the Bootstrap theme, but I've seen the same problem with other themes.

I saw on this forum somewhere that replacing the image processing lib with imagemagick could help - I made sure imagemagick was installed and set:

Code:

$conf['graphics_library'] = 'ext_imagick';

But that didn't help either.

This happens on all screens - list of albums and then within each album. If I reload the page after that, the images usually appear fine.

Is there a way I can increase this timeout? Or could it be another problem that I'm missing?

Piwigo version: 2.9.5
PHP version: 7.0.33-0+deb9u3
MySQL version: 10.1.38-MariaDB
Piwigo URL: N/A

Example:
https://i.imgur.com/IKcCmRu.png


Example:
https://imgur.com/Wa9piUE.png

Last edited by koskos (2019-05-04 12:24:14)

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#2 2019-05-04 22:00:17

kc27
Member
2014-02-25
75

Re: Thumbails often don't load

What was the value before you changed it to ext_imagick?  I was having a similar issue this week, too, where thumbnails and sometimes images would not show. I would just get a "broken image" icon.. I changed the value to gd as shown below, and it fixed the problem.

$conf['graphics_library'] = 'gd';

Last edited by kc27 (2019-05-04 22:01:24)

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