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#1 2021-03-14 16:46:08

overprince
Member
2021-03-14
1

Get JSON errors while uploading video files

Hi,

At first thank you for replying my comment in the iOS APP store, now my videos have thumbnails by using the VideoJS plugin.

Here are the problems I faced, wish could be solved here:

1. The app reports JSON errors while uploading video (.MOV mostly) by using iOS APP frequently.

When this kind of error occurs, the upload queues will wait for a long time until it reports error details (what is the worse, the details can not be fully shown as the pic I post below).

2. I  know the app will convert the .MOV to .MP4, however it is not always work. Sometimes I can see XXX.MOV files in my albums after successful uploading. This bug is not a big deal, the mov file can be played correctly.

Piwigo version: 11.3.0
iOS app :2.6

http://39.105.101.136:520/Photobed/58c326120b95e826c6592a18c67b236c.png

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#2 2021-04-26 07:59:41

cryopad
Piwigo Team
Grenoble, France
2015-11-01
191

Re: Get JSON errors while uploading video files

Hi overprince,

The iOS app uploads .mov files only if you have allowed it to do so because it checks whether the file format is allowed for deciding whether it should convert the file. From what you say, it looks like you have allowed .mov files. Web browsers are not compatible with .mov files and I suggest that you disable .mov files.


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➤ We would appreciate an AppStore review.
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