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#1 2023-08-13 06:47:40

piwigomakesmecry
Member
2023-08-13
3

Some gifs are able to play, some are not

Hello/Hi/Greetings,

I have several gifs. Some of them play, some of them do not. There is no size difference. The files have the exact same permissions. What coud the reason be, and what is the fix? Thank you!

edit: it is worth noting that upon further testing, this does not occur for specific gifs. if i create a new piwigo instance and upload the same gifs, it won't necessarily be the same ones that play and do not play. I have been able to recreate this twice, but im not sure what causes it, as most of the time it is the same gifs that have issues

edit 2: here is some more troubleshooting. if I click the edit button when viewing it from gallery, the gif will play no issue. It has playback issues when viewed from the album. I tested this some more, and it only happens sometimes

edit 3: i have somewhat better performance when viewing on a different browser. I currently run a very heavily locked down and modified firefox, but it seemed a little better on brave. Still a lot of gifs not playing

edit 4: they do not play at all on iOS

Environment

    Piwigo 13.8.0 Check for upgrade
    Installed on 12 August 2023, 3 hours in the future
    Operating system: Linux
    PHP: 8.1.22 (Show info) [2023-08-12 20:46:58]
    MySQL: 10.11.4-MariaDB [2023-08-13 00:46:58]
    Graphics Library: ImageMagick 7.1.0-62
    Cache size N/A   never calculated Refresh

Activated plugin list 2

    LocalFiles Editor
    VideoJS

Last edited by piwigomakesmecry (2023-08-13 07:40:30)

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#2 2023-08-14 04:56:57

executive
Member
2017-08-16
1158

Re: Some gifs are able to play, some are not

it's going to be difficult to help you without examples.

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#3 2023-08-15 04:37:27

piwigomakesmecry
Member
2023-08-13
3

Re: Some gifs are able to play, some are not

executive wrote:

it's going to be difficult to help you without examples.

You mean as in linking a website? I've not set up a reverse proxy yet so I can't at the moment.

Do gifs work fine for you?

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#4 2023-08-15 11:11:49

plg
Piwigo Team
Nantes, France, Europe
2002-04-05
13679

Re: Some gifs are able to play, some are not

See this discussion about GIF and resizing [Github] Piwigo issue #455

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