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#1 2018-10-27 19:54:20

Growltiger
Member
2018-10-27
5

New install, working but cannot upload photos

Hello/Hi/Greetings,

I just installed using Softaculous. I have a hosting system which works well and I have WordPress sites on it. Install went well, the system works, the database works.

When I try to upload a file, the upload screen shows the progress bar immediately and then it just stays unmoving.

I wondered about a .htaccess file, there is not one in the photos folder where Piwigo is installed. There is one at the top level, as follows:

# php -- BEGIN cPanel-generated handler, do not edit
# Set the “ea-php72” package as the default “PHP” programming language.
<IfModule mime_module>
  AddType application/x-httpd-ea-php72___lsphp .php .php7 .phtml
</IfModule>
# php -- END cPanel-generated handler, do not edit

# Force http to https
RewriteEngine On
RewriteCond %{HTTPS} off
RewriteRule (.*) https://%{HTTP_HOST}%{REQUEST_URI}


I have read the documentation. I made sure the filename had no spaces. FTP shows me the upload folder is empty.

Thanks for any suggestions.

Piwigo version:
PHP version: 7.2
MySQL version: 5
Piwigo URL: https://quarryfarm.com/photos/
Using latest Windows 10, latest Firefox.

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#2 2018-10-27 20:08:34

executive
Member
2017-08-16
1214

Re: New install, working but cannot upload photos

Please take a look at the FAQ

https://piwigo.org/doc/doku.php?id=user … es_missing

Specifically, check your file/folder permissions and that you have imagemagick installed.

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#3 2018-10-27 21:23:13

Growltiger
Member
2018-10-27
5

Re: New install, working but cannot upload photos

Permissions for all the folders (such as upload) are 0755.

I can see that gd is installed by looking at the PHP report:
gd
GD Support     enabled
GD Version     bundled (2.1.0 compatible)
FreeType Support     enabled
FreeType Linkage     with freetype
FreeType Version     2.3.11
GIF Read Support     enabled
GIF Create Support     enabled
JPEG Support     enabled
libJPEG Version     6b
PNG Support     enabled
libPNG Version     1.2.49
WBMP Support     enabled
XPM Support     enabled
libXpm Version     30411
XBM Support     enabled

So I used localfiles to add this:

// Library used for image resizing. Value could be 'auto', 'imagick',
// 'ext_imagick' or 'gd'. If value is 'auto', library will be choosen in this
// order. If choosen library is not available, another one will be picked up.
$conf['graphics_library'] = 'gd';
// If library used is external installation of ImageMagick ('ext_imagick'),
// you can define imagemagick directory.
$conf['ext_imagick_dir'] = '/usr/local/bin/';//change with own path!

Still no good.

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#4 2018-10-28 00:40:15

flop25
Piwigo Team
2006-07-06
7037

Re: New install, working but cannot upload photos

Hello
can you try the synchronization through FTP first please?
could you check in _data before if there are chunks of your previous uploads?


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

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#5 2018-10-28 00:49:26

Growltiger
Member
2018-10-27
5

Re: New install, working but cannot upload photos

Yes, sychronization through ftp works.

There was no trace of anything getting uploaded at all.
I also tried a different browser (Chrome).

Last edited by Growltiger (2018-10-28 00:51:03)

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#6 2018-10-28 00:53:13

flop25
Piwigo Team
2006-07-06
7037

Re: New install, working but cannot upload photos

sync works up to the thumbnails generation?


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

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#7 2018-10-28 09:13:47

Growltiger
Member
2018-10-27
5

Re: New install, working but cannot upload photos

Yes.

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#8 2018-10-31 18:10:27

flop25
Piwigo Team
2006-07-06
7037

Re: New install, working but cannot upload photos

hmmm quite clueless... have you checked server logs etc looking for errors when uploading? check the Console developer (F12) of your browser when uploading : tab console and network, if there is any error returned


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

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#9 2018-10-31 19:07:27

Growltiger
Member
2018-10-27
5

Re: New install, working but cannot upload photos

Despite a reasonable amount of IT expertise I too am clueless. It just wouldn't work.
I eventually gave up and moved to trying another system.
Thank you for trying to help.

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