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Each time I attempt to install iPhotoToPiwigo 1.5 on Mac OS X 10.7.5, I receive the error "The installation failed. The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."
I have iPhoto '11 v9.3.1. iPhoto is closed during the installation.
/var/log/install.log seems to indicate that the preinstall script fails to create the /Library/Application Support/iPhoto directory with mkdir (I checked and /iPhoto/Plugins doesn't exist in my /Library/Application Support directory):
Oct 23 20:29:40 Julias-MacBook-Pro installd[4056]: ./preinstall: /Library/Application Support/iPhoto/Plugins/ n'existe pas
Oct 23 20:29:40 Julias-MacBook-Pro installd[4056]: ./preinstall: mkdir: /Library/Application Support/iPhoto: No such file or directory
Oct 23 20:29:40 Julias-MacBook-Pro installd[4056]: ./preinstall: chown: /Library/Application Support/iPhoto/Plugins/: No such file or directory
Oct 23 20:29:40 Julias-MacBook-Pro installd[4056]: ./preinstall: chmod: /Library/Application Support/iPhoto/Plugins/: No such file or directory
Oct 23 20:29:41 Julias-MacBook-Pro installd[4056]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “iPhotoToPiwigo.pkg”." UserInfo=0x7fe0aae095b0 {NSFilePath=./preinstall, NSURL=file://localhost/Users/grant/Downloads/iPhotoToPiwigo.pkg#iphototopiwigo.pkg, PKInstallPackageIdentifier=M.S-Soft.iPhotoToPiwigo.pkg, NSLocalizedDescription=An error occurred while running scripts from the package “iPhotoToPiwigo.pkg”.} {
NSFilePath = "./preinstall";
NSLocalizedDescription = "An error occurred while running scripts from the package \U201ciPhotoToPiwigo.pkg\U201d.";
NSURL = "file://localhost/Users/grant/Downloads/iPhotoToPiwigo.pkg#iphototopiwigo.pkg";
PKInstallPackageIdentifier = "M.S-Soft.iPhotoToPiwigo.pkg";
}Not sure why it is failing. The log indicates Admin auth has been granted and root auth level is being used for the session.
Should I manually create /Library/Application Support/iPhoto/Plugins/ and try it again? If so, should I use chown to set ownership to root and chmod to set 777 permissions?
More of the log below:
Oct 23 20:29:13 Julias-MacBook-Pro Installer[4046]: iPhotoToPiwigo Installation Log
Oct 23 20:29:13 Julias-MacBook-Pro Installer[4046]: Opened from: /Users/grant/Downloads/iPhotoToPiwigo.pkg
Oct 23 20:29:14 Julias-MacBook-Pro Installer[4046]: Product archive /Users/grant/Downloads/iPhotoToPiwigo.pkg trustLevel=100
Oct 23 20:29:29 Julias-MacBook-Pro Installer[4046]: InstallerStatusNotifications plugin loaded
Oct 23 20:29:40 Julias-MacBook-Pro runner[4052]: Administrator authorization granted.
Oct 23 20:29:40 Julias-MacBook-Pro Installer[4046]: ================================================================================
Oct 23 20:29:40 Julias-MacBook-Pro Installer[4046]: User picked Standard Install
Oct 23 20:29:40 Julias-MacBook-Pro Installer[4046]: Choices selected for installation:
Oct 23 20:29:40 Julias-MacBook-Pro Installer[4046]: Install: "iPhotoToPiwigo"
Oct 23 20:29:40: --- last message repeated 1 time ---
Oct 23 20:29:40 Julias-MacBook-Pro Installer[4046]: iPhotoToPiwigo.pkg#iphototopiwigo.pkg : M.S-Soft.iPhotoToPiwigo.pkg : 1.5
Oct 23 20:29:40 Julias-MacBook-Pro Installer[4046]: ================================================================================
Oct 23 20:29:40 Julias-MacBook-Pro Installer[4046]: It took 0.00 seconds to summarize the package selections.
Oct 23 20:29:40 Julias-MacBook-Pro Installer[4046]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
Oct 23 20:29:40 Julias-MacBook-Pro Installer[4046]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Users/grant/Downloads/iPhotoToPiwigo.pkg#iphototopiwigo.pkg
Oct 23 20:29:40 Julias-MacBook-Pro Installer[4046]: Set authorization level to root for session
Oct 23 20:29:40 Julias-MacBook-Pro Installer[4046]: Will use PK session
Oct 23 20:29:40 Julias-MacBook-Pro Installer[4046]: Starting installation:
Oct 23 20:29:40 Julias-MacBook-Pro Installer[4046]: Configuring volume "Macintosh HD"
Oct 23 20:29:40 Julias-MacBook-Pro Installer[4046]: Preparing disk for local booted install.
Oct 23 20:29:40 Julias-MacBook-Pro Installer[4046]: Free space on "Macintosh HD": 405.03 GB (405027733504 bytes).
Oct 23 20:29:40 Julias-MacBook-Pro Installer[4046]: Create temporary directory "/var/folders/4k/m370nnfx0yn780dbs1c8w22w0000gp/T//Install.4046fMB9N8"
Oct 23 20:29:40 Julias-MacBook-Pro Installer[4046]: IFPKInstallElement (1 packages)
Oct 23 20:29:40 Julias-MacBook-Pro Installer[4046]: Using authorization level of root for IFPKInstallElement
Oct 23 20:29:40 Julias-MacBook-Pro installd[4056]: PackageKit: ----- Begin install -----
Oct 23 20:29:40 Julias-MacBook-Pro installd[4056]: PackageKit: request=PKInstallRequest <1 packages, destination=/>
Oct 23 20:29:40 Julias-MacBook-Pro installd[4056]: PackageKit: packages=(
"PKLeopardPackage <file://localhost/Users/grant/Downloads/iPhotoToPiwigo.pkg#iphototopiwigo.pkg>"
)
Oct 23 20:29:40 Julias-MacBook-Pro installd[4056]: PackageKit: Extracting file://localhost/Users/grant/Downloads/iPhotoToPiwigo.pkg#iphototopiwigo.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root/Library/Application Support/iPhoto/Plugins, uid=0)
Oct 23 20:29:40 Julias-MacBook-Pro installd[4056]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.CkHf83/Scripts/M.S-Soft.iPhotoToPiwigo.pkg.vMt7E5
Oct 23 20:29:40 Julias-MacBook-Pro installd[4056]: ./preinstall: /Library/Application Support/iPhoto/Plugins/ n'existe pas
Oct 23 20:29:40 Julias-MacBook-Pro installd[4056]: ./preinstall: mkdir: /Library/Application Support/iPhoto: No such file or directory
Oct 23 20:29:40 Julias-MacBook-Pro installd[4056]: ./preinstall: chown: /Library/Application Support/iPhoto/Plugins/: No such file or directory
Oct 23 20:29:40 Julias-MacBook-Pro installd[4056]: ./preinstall: chmod: /Library/Application Support/iPhoto/Plugins/: No such file or directory
Oct 23 20:29:41 Julias-MacBook-Pro installd[4056]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “iPhotoToPiwigo.pkg”." UserInfo=0x7fe0aae095b0 {NSFilePath=./preinstall, NSURL=file://localhost/Users/grant/Downloads/iPhotoToPiwigo.pkg#iphototopiwigo.pkg, PKInstallPackageIdentifier=M.S-Soft.iPhotoToPiwigo.pkg, NSLocalizedDescription=An error occurred while running scripts from the package “iPhotoToPiwigo.pkg”.} {
NSFilePath = "./preinstall";
NSLocalizedDescription = "An error occurred while running scripts from the package \U201ciPhotoToPiwigo.pkg\U201d.";
NSURL = "file://localhost/Users/grant/Downloads/iPhotoToPiwigo.pkg#iphototopiwigo.pkg";
PKInstallPackageIdentifier = "M.S-Soft.iPhotoToPiwigo.pkg";
}
Oct 23 20:29:41 Julias-MacBook-Pro Installer[4046]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “iPhotoToPiwigo.pkg”." UserInfo=0x7fdcaa6c3d10 {NSFilePath=./preinstall, NSURL=file://localhost/Users/grant/Downloads/iPhotoToPiwigo.pkg#iphototopiwigo.pkg, PKInstallPackageIdentifier=M.S-Soft.iPhotoToPiwigo.pkg, NSLocalizedDescription=An error occurred while running scripts from the package “iPhotoToPiwigo.pkg”.}
Oct 23 20:29:41 Julias-MacBook-Pro Installer[4046]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.Offline
I resolved the problem by first creating the missing directories:
sudo mkdir -p /Library/Application\ Support/iPhoto/Plugins
Then I ran the iPhotoToPiwigo installer and it completed successfully.
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Thanks for the note about
sudo mkdir -p /Library/Application\ Support/iPhoto/Plugins
thanks the solution also works for me ... after experiencing the same problem ...
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