Announcement

#1 2016-06-18 14:55:27

Knitter
Member
Denmark
2016-05-26
89

Error when trying to move picture

Hello/Hi/Greetings,

When I try to move a picture from one album to another, I get an error message.  This message only show for a split second, so I took a screenshot to illustrate.
Can anyone tell me what to do?

Kind regards Knitter

Piwigo version: 2.8.1
PHP version:
MySQL version:
Piwigo URL: http://soejberg.com

Offline

 

#2 2016-06-18 15:03:55

Knitter
Member
Denmark
2016-05-26
89

Re: Error when trying to move picture

Sorry, I forgot. I move via batch manager

Offline

 

#3 2016-06-18 22:48:25

flop25
Piwigo Team
2006-07-06
7037

Re: Error when trying to move picture


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

Offline

 

#4 2016-06-19 12:50:27

Knitter
Member
Denmark
2016-05-26
89

Re: Error when trying to move picture

Hi

I have now overwritten all the files in the Piwigo-installation. Didn't help.
How do I see, if a plugin is incompatible?

Offline

 

#5 2016-06-19 12:51:51

flop25
Piwigo Team
2006-07-06
7037

Re: Error when trying to move picture

Thx
not related

could you check your server logs for any 403 errors?


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

Offline

 

#6 2016-06-19 17:22:54

Knitter
Member
Denmark
2016-05-26
89

Re: Error when trying to move picture

There was just one log, and after having extracted the logfile (.gz-file) it came up with this:

Internal Server Error

500

No response from subprocess ( (cpanel)): The subprocess reported error number 1 when it ended.

Offline

 

#7 2016-06-19 17:32:00

flop25
Piwigo Team
2006-07-06
7037

Re: Error when trying to move picture

lol
you should report that to your hosting They have messed up something on their config
Then when this has been fixed, retry the error and look at the *real* logs


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

Offline

 

#8 2016-06-23 12:10:46

Knitter
Member
Denmark
2016-05-26
89

Re: Error when trying to move picture

I'm not sure if I made myself understood by the hosting supporter, but I downloaded the file (text/x-generic).
It opened in notebook after half an eternity. File size 44.26 MB
It was a huge block of text, not for humans to read, I guess, and when i tried to scroll, notebook froze. Not responding.
So, I can't see if there has been some 403 errors.

Offline

 

#9 2016-06-23 13:05:41

flop25
Piwigo Team
2006-07-06
7037

Re: Error when trying to move picture

hi
if you want , forward it to me on flop 25 at piwigo dot org


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

Offline

 

#10 2016-06-23 13:32:08

flop25
Piwigo Team
2006-07-06
7037

Re: Error when trying to move picture

that's perfectly readable
Use Notepad++
then each line has
IP - - [31/May/2016:14:05:30 +0200] "METHOD url protocol" ServerErrorCode - "-" "browser"


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

Offline

 

#11 2016-06-23 13:33:30

Knitter
Member
Denmark
2016-05-26
89

Re: Error when trying to move picture

Forwarded. Thanks :-)

Offline

 

#12 2016-06-23 13:36:14

flop25
Piwigo Team
2006-07-06
7037

Re: Error when trying to move picture

found thsoe two lines

IP - - [05/Jun/2016:22:57:04 +0200] "GET /piwigo/ws.php?format=json&method=pwg.tags.getAdminList HTTP/1.1" 200 403 "http://soejberg.com/piwigo/admin.php?page=photo-5304&cat_id=89" "Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:46.0) Gecko/20100101 Firefox/46.0"

IP - - [05/Jun/2016:22:59:54 +0200] "GET /piwigo/ws.php?format=json&method=pwg.tags.getAdminList HTTP/1.1" 200 403 "http://soejberg.com/piwigo/admin.php?page=batch_manager&mode=unit" "Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:46.0) Gecko/20100101 Firefox/46.0"
check ip and time : is that your server and does the date agree?


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

Offline

 

#13 2016-06-23 14:19:56

Knitter
Member
Denmark
2016-05-26
89

Re: Error when trying to move picture

Yes, it's my IP, and the date is also OK. How are those lines different from all the other?
And thanks for the hint about Notepad++.  I didn't know of it till now.

Offline

 

#14 2016-06-23 15:00:59

Knitter
Member
Denmark
2016-05-26
89

Re: Error when trying to move picture

What is this? A bot trying to break my login code?

IP - - [06/Jun/2016:02:14:02 +0200] "GET /main.php?g2_view=core.UserAdmin&g2_subView=core.UserLogin&g2_return=/main.php%3Fg2_itemId=20633%26 HTTP/1.0" 404 - "-" "Mozilla/5.0 (compatible; MJ12bot/v1.4.5; http://www.majestic12.co.uk/bot.php?+)"

There are a lot of those lines.

Is there a way to protect my site, so that you have only a few trys and then you must wait some hours before trying again?

Offline

 

#15 2016-06-23 18:11:27

flop25
Piwigo Team
2006-07-06
7037

Re: Error when trying to move picture

Yes that's called fail2ban but it requires usually the control over the server to configure it. Ask to your hoster.
About your issue I'm gonna ask for the help of a skilled colleague


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

Offline

 

Board footer

Powered by FluxBB

github twitter newsletter Donate Piwigo.org © 2002-2024 · Contact