Announcement

#1 2016-06-28 08:23:21

shami
Member
Dubai
2016-06-28
11

fatal error in entering administration..

Hi
Dear Support Team,
When I sign in to my gallery as administrator and click to enter in administration panel, this error message displays.


URL...
http://www.shamiphotos.com/gallery/admin.php

Message...

Fatal error: Uncaught exception 'SmartyException' with message 'unable to write file ./_data/templates_c/wrt577216fa921b68.21319239' in /home/shamix54/public_html/gallery/include/smarty/libs/sysplugins/smarty_internal_write_file.php:44 Stack trace: #0 /home/shamix54/public_html/gallery/include/smarty/libs/sysplugins/smarty_internal_template.php(201): Smarty_Internal_Write_File::writeFile('./_data/templat...', '<?php /* Smarty...', Object(Smarty)) #1 /home/shamix54/public_html/gallery/include/smarty/libs/sysplugins/smarty_internal_templatebase.php(155): Smarty_Internal_Template->compileTemplateSource() #2 /home/shamix54/public_html/gallery/include/template.class.php(484): Smarty_Internal_TemplateBase->fetch('intro.tpl') #3 /home/shamix54/public_html/gallery/include/template.class.php(407): Template->parse('intro', true) #4 /home/shamix54/public_html/gallery/admin/intro.php(269): Template->assign_var_from_handle('ADMIN_CONTENT', 'intro') #5 /home/shamix54/public_html/gallery/admin.php(288): include('/home/shamix54/...') #6 in /home/shamix54/public_html/gallery/include/smarty/libs/sysplugins/smarty_internal_write_file.php on line 44



Piwigo version:
PHP version:
MySQL version:
Piwigo URL: http://www.shamiphotos.com/gallery

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#2 2016-06-28 19:57:43

flop25
Piwigo Team
2006-07-06
7037

Re: fatal error in entering administration..

Hello
for an unknown reason the server can't write files in ./_data/templates_c ; check the chmod (rights) and owner of those folders. What changed since the last time you logged in?


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
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My gallery : an illustration of how to integrate Piwigo in your website

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#3 2016-07-03 11:29:08

shami
Member
Dubai
2016-06-28
11

Re: fatal error in entering administration..

Thanks Flop for reply, I have already checked the permissions rights on described folder. it is already given to the user and administrator both, even I have tried to give full rights to both. but the problem is same.

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#4 2016-07-03 16:04:17

erAck
Only trying to help
2015-09-06
1575

Re: fatal error in entering administration..

I don't know what "the user and administrator" would be in this context, but note that the user the web server process is running as must have write permissions to the ./_data/templates_c/ directory.


Running Piwigo at https://erack.net/gallery/

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#5 2016-07-10 09:18:48

shami
Member
Dubai
2016-06-28
11

Re: fatal error in entering administration..

Thanks for reply,
But my issue is now resolved because of my disk space on web hosting was full.

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