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#1 2019-04-10 05:27:51

Vegan4Animals
Member
2019-04-10
5

Getting "You are not authorised to access the requested page" message

Hello/Hi/Greetings,

I can't access many of my private folders in my Piwigo photo gallery website regardless of the fact that I'm logged in with my administrator username and password. From the admin page (the dashboard), when I click on Album/Manage/Edit/ "Save settings" and then click on "Jump to album", I'm sent to a page that says "You are not authorised to access the requested page". From the Piwigo photo gallery I do see a few of my private folders but most of them don't show up. I have tried logging out and logging back in but is not making any difference. I hope someone can help me figure out what's wrong.

Thanks in advance for your assistance with this issue.

Piwigo version: 2.9.5
PHP version: 7.2.13
MySQL version: 5.5.5-10.2.17-MariaDB [2019-04-10 03:03:45]
Piwigo URL: /http://www.picsrealm.com

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#2 2019-04-10 05:49:44

executive
Member
2017-08-16
1099

Re: Getting "You are not authorised to access the requested page" message

Check the permissions tab.

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#3 2019-04-10 05:54:21

Vegan4Animals
Member
2019-04-10
5

Re: Getting "You are not authorised to access the requested page" message

The permissions are set as private. Here's a screen shot. Is there anything I should change there?

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#4 2019-04-10 07:40:35

executive
Member
2017-08-16
1099

Re: Getting "You are not authorised to access the requested page" message

no wonder. You didn't grant anybody permission to view it.

You need to grant access in the permissions tab of either the album or the user. This is all explained in the "Piwigo Tour" plugin. I recommend going through it.

Last edited by executive (2019-04-10 07:42:48)

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#5 2019-04-10 12:38:22

Vegan4Animals
Member
2019-04-10
5

Re: Getting "You are not authorised to access the requested page" message

Oh! I was thinking as an administrator I was automatically going to be allowed to see all the albums. Thanks for clarifying that for me, executive. I added myself and now I can see the album. I really appreciate your help. Thank you so much!

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#6 2019-04-10 22:29:17

executive
Member
2017-08-16
1099

Re: Getting "You are not authorised to access the requested page" message

I think it normally does happen automatically. I'm not sure what happened in your case.

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#7 2019-04-10 22:33:48

Vegan4Animals
Member
2019-04-10
5

Re: Getting "You are not authorised to access the requested page" message

It must be a glitch, but at least there was a way around it and now I can see all my albums thanks to you :)

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#8 2019-04-11 19:00:27

flop25
Piwigo Team
2006-07-06
7037

Re: Getting "You are not authorised to access the requested page" message

no by default, nobody really means nobody


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

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#9 2019-04-11 21:39:24

Vegan4Animals
Member
2019-04-10
5

Re: Getting "You are not authorised to access the requested page" message

So, even administrators need to be added in the permissions tab to be able to see the albums. It wasn't a glitch after all, is the way the system was made. I understand it now and thank you for clarifying that for me, flop25. It's really appreciated.

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#10 2019-04-11 21:53:36

flop25
Piwigo Team
2006-07-06
7037

Re: Getting "You are not authorised to access the requested page" message

You're welcome Have a good day


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

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