Announcement

#1 2017-05-04 21:48:13

dbareiro
Member
2016-04-02
15

Error during the load of some pages

Hi, Pierrick!

First of all, thank you for release Piwigo 2.9!

I have noticed that on some occasion, after the current page is being loaded, after a while there appears an error on screen which is somewhat hidden. Unfortunately I am not able to copy the text either. Here you can see a screenshot:

https://ibin.co/3LLANQQVspN6.jpg

If I can contribute with something else, please let me know.

I'm using Debian GNU / Linux Jessie.

PHP version: 5.6.30+dfsg-0+deb8u1
MySQL version: 5.5.54-0+deb8u1

Thanks in advance.

Kind regards,
Daniel

Last edited by dbareiro (2017-05-04 21:54:02)

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#2 2017-05-17 02:23:34

dbareiro
Member
2016-04-02
15

Re: Error during the load of some pages

Hi again!

I would appreciate any comments about this issue. For example, I am observing it when I click on "users" in the Dashboard.

Thanks in advance.

Kind regards,
Daniel

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#3 2017-06-19 03:27:25

dbareiro
Member
2016-04-02
15

Re: Error during the load of some pages

Hi!

Am I the only one experiencing this issue? :(

I updated to Piwigo 2.9.1 and I am still seeing this.

The issue seems to be generally when accessing to user screens:

* Dashboard -> Users.
* Dashboard -> Rating -> Users tab.


If I can provide more information, please let me know.

Thanks in advance.

Kind regards,
Daniel

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#4 2017-06-19 16:42:12

flop25
Piwigo Team
2006-07-06
7037

Re: Error during the load of some pages

Hello
check you server logs, if you hvae any error_log files, and display the code source of the page when having the error


To get a better help : Politeness like Hello-A link-Your past actions precisely described
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#5 2017-06-28 14:03:26

dbareiro
Member
2016-04-02
15

Re: Error during the load of some pages

flop25 wrote:

Hello
check you server logs, if you hvae any error_log files, and display the code source of the page when having the error

Hello, flop25.

Thanks for your reply.

I was reviewing the Apache error log for the Piwigo site and indeed I see two entries with errors for the two attempts I make to access those sections: 'Dashboard -> Users' and 'Dashboard -> Rating -> Users tab', respectively. Access to other sections of Piwigo does not generate entries in the error log.

Code:

[Wed Jun 28 08:49:08.059604 2017] [:error] [pid 1342] [client 10.1.0.40:58704] PHP Fatal error:  Maximum execution time of 30 seconds exceeded in <DOCUMENTROOT>/include/jshrink.class.php on line 273, referer: http://fotos.sysadminhaiku.com.ar/admin.php 
[Wed Jun 28 08:51:57.600296 2017] [:error] [pid 1346] [client 10.1.0.40:58734] PHP Fatal error:  Maximum execution time of 30 seconds exceeded in <DOCUMENTROOT>/include/jshrink.class.php on line 400, referer: http://fotos.sysadminhaiku.com.ar/admin.php?page=rating

But that's all I see in the error log.

Have you experienced this issue with Piwigo 2.9 or Piwigo 2.9.1?

Kind regards,
Daniel

Last edited by dbareiro (2017-06-28 14:06:44)

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#6 2017-06-28 14:51:17

flop25
Piwigo Team
2006-07-06
7037

Re: Error during the load of some pages

Hello
as indicated your server is too slow/not powerful enough and fails on the script jshrink used to combine and minify javascripts in order to reduce the numbers of http requests, to cache the resulting file and to reduce the size
it's weird the fails on that since it's a script which shouldn't run often and is not very resource consuming
you cand isable the minification on your local config


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
My gallery : an illustration of how to integrate Piwigo in your website

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#7 2017-06-28 15:04:22

dbareiro
Member
2016-04-02
15

Re: Error during the load of some pages

flop25 wrote:

Hello
as indicated your server is too slow/not powerful enough and fails on the script jshrink used to combine and minify javascripts in order to reduce the numbers of http requests, to cache the resulting file and to reduce the size
it's weird the fails on that since it's a script which shouldn't run often and is not very resource consuming
you cand isable the minification on your local config

Hello, flop25.

Thanks for your reply.

As I see in the log, it seems that every time I access the two mentioned sections, jshrink.class.php is invoked and this ends with "Maximum execution time of X seconds exceeded". Just to do a test, I have put 'max_execution_time' in 300 and still the fault occurs.

I have also noticed that during all that time (the five minutes until the error is shown), CPU usage remains at 100%.


Kind regards,
Daniel

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