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#1 2017-08-29 06:02:41

mjh75
Member
Registered: 2017-08-29
Posts: 4

Upgraded to 2.9.1 no users show up in list

Tags: [users]

Hello

I recently upgraded from 2.7.3 I believe it was to 2.9.1. The site has not been used very much and I figured I might as well upgrade it to the latest version. I went the manual upgrade route and followed the instructions that were posted. It went smoothly with not errors that I could see. The Albums and Photos appear to be intact and accessible. The groups are there and can be viewed and edited. However, when clicking on Users -> Manage the table show No data available in table. If I select All it shows "All 8 users are selected" and it does add a new user, but that user cannot be seen again either. The accounts that I have access to seem to work fine. I have poked around a little bit and have seen a JS error which of course I cannot reproduce when trying to, but it was something about oTable.api I think it was line 1403 in admin.php?page=user_list but since I cannot currently duplicate it I am not positive on that.

I suspect that it is something stupid that I missed in the upgrade, but have not been successful at figuring out what. I checked the github bug reports and nothing seemed to apply, I checked on the forums and didn't see anything that fit the problem I am seeing.

Piwigo version: 2.9.1
PHP version: 5.5.9
MySQL version: 5.5.38
Piwigo URL: http:// not accessible at the moment

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#2 2017-08-31 12:51:20

flop25
Piwigo Team
Registered: 2006-07-06
Posts: 6566
Website

Re: Upgraded to 2.9.1 no users show up in list

Hello
@executive I think you have misread the thread ;)

@mjh75 You could have dig your logs to find your errors: you should make it a habit
It has been discussed many times here ; after a search you could have found
[Forum, topic 28073] Users not displayed
Also check if you server has Json installed and enabled (https://stackoverflow.com/questions/731 … ode-in-php it should be on mutual server but if you are running your own server you might have forgot it)


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#3 2017-08-31 18:33:06

mjh75
Member
Registered: 2017-08-29
Posts: 4

Re: Upgraded to 2.9.1 no users show up in list

There is nothing in the Apache error logs. That was the first place I looked.

The correct timezone is/was already set. JSON is/was installed and enabled for PHP.

From phpinfo()

date

date/time support    enabled
"Olson" Timezone Database Version    0.system
Timezone Database    internal
Default timezone    America/New_York

json

json support    enabled
json version    1.3.2
JSON-C version (bundled)    0.11

There is no call to admin/user_list_backend.php so no data is returned obviously. This is likely the cause, but what is not clear is the solution.

I am not getting a JS alert so http://piwigo.org/forum/viewtopic.php?id=28073 isn't the same problem.

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#4 2017-08-31 18:35:26

flop25
Piwigo Team
Registered: 2006-07-06
Posts: 6566
Website

Re: Upgraded to 2.9.1 no users show up in list

Thank you
may i have an webmaster access on your galery please? flop25 on piwigo dot org


To get a better help : Politeness like Hello-A link-Your past actions precisely described
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#5 2017-08-31 19:21:15

mjh75
Member
Registered: 2017-08-29
Posts: 4

Re: Upgraded to 2.9.1 no users show up in list

That is not possible without removing all of the photos currently in there. It is a matter of intellectual property rights. My wife is a photographer and has used Piwigo to share some of her work with her clients. Since the photos are not mine to share I cannot grant access to you or anyone else.

I don't mind troubleshooting it, but have no information from which to start.

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#6 2017-08-31 19:24:33

flop25
Piwigo Team
Registered: 2006-07-06
Posts: 6566
Website

Re: Upgraded to 2.9.1 no users show up in list

I have already accessed to the privacy of many family for troubleshooting ... but I respect that

if there is no Post request it can be a JS problem or the web brower or a file/folder permission issue ...


To get a better help : Politeness like Hello-A link-Your past actions precisely described
Check my extensions : more than 30 available
who I am and what I do : http://fr.gravatar.com/flop25
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#7 2017-08-31 20:36:17

mjh75
Member
Registered: 2017-08-29
Posts: 4

Re: Upgraded to 2.9.1 no users show up in list

Google Chrome Version 60.0.3112.113 (Official Build) (64-bit)

With dev tools enabled the cache is disabled so I know it is pulling things fresh.

Looks like it is getting jquery.min.js which is jQuery 1.11.1.

I searched the js code in the browser don't don't see user_ anything so not sure where it is supposed to be getting the user list or how.

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