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  •  » ContactForm plugin does not always send the email (depends on address)

#1 2017-08-30 23:31:06

cgcarter
Member
2017-08-09
14

ContactForm plugin does not always send the email (depends on address)

Greetings,

So, as the subject says, the contact form plugin seems iffy.  If the 'from' address is a gmail address, it works, but if it's an aol address, it does not.  I'm sure this thing is using the smtp gmail servers; that's pretty common.  Is that what's breaking it or is it something else?  Any ideas?

Thanks in advance.

-Chris

Piwigo version: 2.9.1
PHP version: 5.6.30
MySQL version: 5.5.51-38.2

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#2 2017-08-31 12:42:27

flop25
Piwigo Team
2006-07-06
6656

Re: ContactForm plugin does not always send the email (depends on address)

Hello
interesting
what are the clues which brought you to that conclusion?
Do you have the mail log entries to show us?


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#3 2017-09-01 02:41:06

cgcarter
Member
2017-08-09
14

Re: ContactForm plugin does not always send the email (depends on address)

Hi there,

I'm not sure how to get the mail log entries but the steps followed to demonstrate this were basically just email from an @gmail address and it works, email from an @aol address and it does not ever go through.  I haven't tried other domains.

how can I get these logs to show?

Thanks for the help,
-Chris

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#4 2017-09-15 16:32:23

kenk
Member
2017-03-19
8

Re: ContactForm plugin does not always send the email (depends on address)

I have noticed the same problem. If I send from the email address of the site it sends. I have tried gmail and comcast email addresses and they are not received. The form says they are sent but they are not received. Any help would be appreciated.

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#5 2017-10-13 06:53:17

cgcarter
Member
2017-08-09
14

Re: ContactForm plugin does not always send the email (depends on address)

This is still a problem.  Is anyone looking into this issue? 

Thanks!

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