Announcement

#1 2021-02-13 20:04:26

Wael
Member
2021-02-13
7

Invalid Password while upgrading on Yunohost instance!

Hi,

I installed Piwigo on my Yunohost instance, and when I tried to upgrade for the newer version (v11) it asks me to enter the admin ID and Password, and then it will say invalid password. I am the only admin user of this account so I am 100% sure that the password is correct. I tried to uninstall the app and reinstall it back, but I am still having the same issue. Any suggestions?

Piwigo 2.10.2 Check for upgrade
Operating system: Linux
PHP: 7.3.19-1~deb10u1
MySQL: 5.5.5-10.3.27-MariaDB-0+deb10u1
Graphics Library: ImageMagick 6.9.10-23

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#2 2021-02-13 22:15:14

executive
Member
2017-08-16
1099

Re: Invalid Password while upgrading on Yunohost instance!

did you try the "forgot password" function?

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#3 2021-02-13 22:57:22

Wael
Member
2021-02-13
7

Re: Invalid Password while upgrading on Yunohost instance!

In the upgrade sign in menu, there is no option for forgot your password.

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#4 2021-02-14 06:31:23

executive
Member
2017-08-16
1099

Re: Invalid Password while upgrading on Yunohost instance!

you mean your hosting software? that would be a question for your hoster.

Otherwise, please post a screenshot.

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#5 2021-02-14 16:29:37

Wael
Member
2021-02-13
7

Re: Invalid Password while upgrading on Yunohost instance!

Here is a screenshot.

https://www.icloud.com/photos/#0CrhBoBg … Cu35PqFCtw

Last edited by Wael (2021-02-14 16:30:09)

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#6 2021-02-14 17:05:11

erAck
Only trying to help
2015-09-06
1415

Re: Invalid Password while upgrading on Yunohost instance!

Make sure you enter the credentials for the Piwigo admin user that has Webmaster status. Your "I am the only admin user of this account" suggests that you're confusing things with your web hosting account.


Running Piwigo at https://erack.net/gallery/

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#7 2021-02-14 18:25:50

Wael
Member
2021-02-13
7

Re: Invalid Password while upgrading on Yunohost instance!

I am the only user with Webmaster status (as mentioned in the users list), and I am using the exact same password of the admin user but I am still getting invalid password.

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#8 2021-02-14 18:49:00

erAck
Only trying to help
2015-09-06
1415

Re: Invalid Password while upgrading on Yunohost instance!

Might be best to compare the password hash stored in database table piwigo_users with what is stored in the last known good backup or dump and copy from that if they differ. Use phpMyAdmin or whatever your hosting provider offers to inspect and edit databases.


Running Piwigo at https://erack.net/gallery/

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