Hello,

I have created this account to post for community's help but after sifting through all the possible discussions on this topic and doing my own investigation.

Problem: Photo albums show thumbnails at the bottom of the image in carousel. But video albums don't. Instead they show a generic mp4.png image somewhere from the, src="plugins/piwigo-videojs/mimetypes/mp4.png" . I have checked and can see that the VideoJS sync has created the thumbnails and put them in the right directory i.e. pwg_representative. But for some reason the video pages cannot successfully find and show them. I have installed all of the required software for VideoJS i.e. ffmpeg, exiftools, mediainfo, and ffprobe. I am using the Bootstrap Darkroom theme. Please see the details of my Piwigo environment below. I am happy to share a couple of screenshots to help with the issue but cannot seem to find the option to attach images. Let me know please if you need additional details. Thank you for your help in advance! Please note, I do not see any errors.

I have uploaded the images here:


1. https://ibb.co/YfRb8wB     - this is a normal photo album showing the thumbnails properly
2. https://ibb.co/wMtky5h     - this is a VideoJS video album showing the generic thumbnails

Environment

Piwigo 13.3.0 Check for upgrade
Installed on 25 February 2022, 9 months 2 weeks 1 day ago
Operating system: Linux
PHP: 8.0.25 (Show info) [2022-12-13 03:49:07]
MySQL: 10.3.28-MariaDB [2022-12-13 14:49:07]
Graphics Library: ImageMagick 6.9.10-86
Cache size 49.45 Mo   calculated 2 weeks ago Refresh

Activated plugin list6
Admin Tools
Force HTTPS
LocalFiles Editor
Personal Plugin
PWG Stuffs
VideoJS

Last edited by rajagidh (2022-12-13 05:39:40)